CLIENT CHARTER

SERVICE SECTION

NO.

DECISION TIME OF COMPLETION
(w.e.f the receipt of full-details from PSD)

1.

Continuation of Service
(month to month / Contract)

2 - 3 weeks

2.

Acting Appointment

2 - 3 weeks

3.

Re-engagement after retirement

2 - 3 weeks

4.

Re-engagement after marriage

2 - 3 weeks

5.

Confirmation of Appointment

2 - 3 weeks

6.

Extension of probationary period

2 - 3 weeks

7.

Changes in the terms of appointment

2 - 3 weeks

8.

Appeal on salary

4 - 6 weeks

9.

Promotion

4 - 8 weeks

10.

Appointment on 'Open Vote' service

4 - 8 weeks

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